Shipping policy

Shipping Policy

At Banyan Finds, shipping fees are calculated based on the total weight of your order, destination country or region, and the available shipping method at checkout.

We work with dedicated freight forwarding partners to help ship orders worldwide. Our logistics network can support delivery to 200+ countries and regions, including the United States, Canada, Europe, Australia, and many other destinations.

Processing Time

Most orders are processed after payment is confirmed. Processing time may vary depending on product availability, customization requirements, order quantity, and warehouse handling time.

Estimated Delivery Time

United States: approximately 5–9 business days after dispatch.

Other countries and regions: delivery times may vary depending on destination, customs clearance, local delivery services, and shipping method selected.

Please note that delivery estimates are not guaranteed and may be affected by holidays, customs inspections, weather, remote areas, or carrier delays.

Shipping Fees

Shipping fees are calculated by weight and destination. The final shipping cost will be shown at checkout before payment.

For wholesale orders, custom orders, or bulk purchases, please contact us for a shipping quote. We may be able to offer better freight options depending on the order size and destination.

Customs, Duties, and Taxes

International orders may be subject to customs duties, taxes, import fees, or other charges required by the destination country or region. These charges are not included in our product prices or shipping fees unless otherwise stated.

Customers are responsible for any applicable customs duties, taxes, or import fees.

Tracking Information

Once your order has been shipped, tracking information will be provided when available. Tracking updates may take some time to appear after the package is handed over to the carrier.

Lost or Delayed Packages

If your package is significantly delayed, please contact us and we will help check the shipping status with our logistics partner. While we will do our best to assist, we are not responsible for delays caused by customs, carriers, incorrect addresses, or circumstances beyond our control.